Career history
Built through delivery, systems work, operations knowledge, and leadership.
Not a narrow specialist path. A broader one that becomes highly useful in complex business environments.
- Led technology across e‑commerce, manufacturing support, logistics, and internal business operations with a focus on measurable outcomes.
- Revolutionised e‑commerce logistics and order fulfilment by delivering a bespoke packing‑team interface for scanning items against orders to reduce mis‑picks and improve accuracy.
- Automated order handling and integrated with major couriers (DPD, DHL, Royal Mail and Amazon) for UK and international deliveries — see the Selected clients section on the Credentials page.
- The solution materially increased pick & pack speed, reduced fulfilment errors, and streamlined shipping processes, improving overall logistics efficiency.
- Worked directly with senior leadership on direction, priorities, risk and delivery sequencing while building stronger internal capability.
- Played a central role in modernising commerce and operational systems.
- Worked across cloud-hosted platform changes, Shopify redevelopment, payments, data movement, and internal tooling.
- Designed systems supporting logistics, reporting, production visibility, and wider operational control.
- Supported ERP-linked development and a field sales mobile platform with offline capability.
- Worked on a high-traffic fashion e-commerce platform within a collaborative delivery team.
- Created automated deployment processes using PowerShell and Octopus for multi-server rollouts.
- Modernised a legacy stock management platform into a web-based system.
- Improved database relationships, migration tooling, performance, and data integrity.
- Built operational software that made stock-taking workflows faster and cleaner.
- Progressed through technical, warehousing, inventory, and operational roles over a ten-year period.
- Built a strong foundation across logistics, systems, workflow improvement, and day-to-day business operations.